Improve occupational licensing for professionals
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Introduction to the Civic Application for Occupational Licensing
The Accela Civic Application for Occupational Licensing software simplifies the licensing process
Too often, the process to obtain or renew an occupational license is overly complex and cumbersome. Licensees struggle to understand and follow the process for documenting education, work experience, and continuing education requirements.
Accela’s easy-to-use online portal makes it simple for licensees and staff to:
- Upload documentation such as continuing education verification, reference letters, or work history
- Automate workflows and intelligent routing to eliminate manual steps and speed up the review process
- Deliver a superior customer service experience to licensed professionals
Watch Accela Work
Find out how Accela Occupational Licensing can help you simplify the licensing process.
Benefits
Deliver outstanding customer service
Provide all licensee services online, including initial application, document submission, fee payments, and renewals. Licensees even receive real-time status updates on their application for a stellar service experience.
Prevent missing files
Avoid misplaced or lost documentation with electronic document handling. All licensee documentation is attached to the application, so files are always readily available for review and verification.
Cut application processing times
Accela automates many of the routine and manual processes involved in licensing review, saving staff members’ time and reducing wait times for licensees.
Enhanced compliance and enforcement
Protect public health and safety with stronger enforcement tools against licensees who violate public trust. Compliance workflows construct an escalating level of enforcement actions, including license suspension or revocation.
Features
License Application Routing](/content/solutions/occupational-licensing/#tabs-6a18fe107c296-pane-1/index.html)
Configurable workflows automatically route license applications to the appropriate review queue based on agency-defined criteria.Self-serve licensee portal](/content/solutions/occupational-licensing/#tabs-6a18fe107c296-pane-2/index.html)
Configurable workflows automatically route license applications to the appropriate review queue based on agency-defined criteria. Simple renewals may receive automatic approval while new applications or those selected for audit receive higher levels of review.Education Verification](/content/solutions/occupational-licensing/#tabs-6a18fe107c296-pane-3/index.html)
Accela’s Civic Application for Occupational Licensing can interface with continuing education providers to automatically retrieve credentials and validate licensees have satisfied continuing education requirements.Unique Workflows](/content/solutions/occupational-licensing/#tabs-6a18fe107c296-pane-4/index.html)
Create unique workflows based on board requirements for each occupational license type. The license issue, renewal, verification, and payments can all be customized based on requirements specific to each licensed profession or licensed level within a profession.
License Application Routing](/content/solutions/occupational-licensing/#tabs-6a18fe107c296-collapse-1/index.html)
Configurable workflows automatically route license applications to the appropriate review queue based on agency-defined criteria.
Self-serve licensee portal](/content/solutions/occupational-licensing/#tabs-6a18fe107c296-collapse-2/index.html)
Configurable workflows automatically route license applications to the appropriate review queue based on agency-defined criteria. Simple renewals may receive automatic approval while new applications or those selected for audit receive higher levels of review.
Education Verification](/content/solutions/occupational-licensing/#tabs-6a18fe107c296-collapse-3/index.html)
Accela’s Civic Application for Occupational Licensing can interface with continuing education providers to automatically retrieve credentials and validate licensees have satisfied continuing education requirements.
Unique Workflows](/content/solutions/occupational-licensing/#tabs-6a18fe107c296-collapse-4/index.html)
Create unique workflows based on board requirements for each occupational license type. The license issue, renewal, verification, and payments can all be customized based on requirements specific to each licensed profession or licensed level within a profession.